STORE ADDRESS

Drapho Mens Wear
P1 , Souq, Customs Road,
Kayalpatnam,
Tamilnadu – 628204

CUSTOMER SUPPORT

Working Hours: Monday – Saturday,
10:00 AM – 7:00 PM

ORDER & RETURN HELP

For order tracking, exchanges, or return
requests, please contact us through
WhatsApp or email with your Order ID.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. Will I receive the same product that I see in the picture?

Absolutely. All product images on our website are taken from actual items under natural lighting to ensure what you see is what you get.

2. How can I find my perfect size?

You can refer to our detailed Size Guide available on every product page. Still unsure? Reach out to our support team for personalized help.

3. Do you offer international shipping?

Yes, we ship worldwide. Delivery times and shipping charges may vary depending on your location.

4. How long does delivery usually take?

Orders are processed within 1–2 business days. Domestic deliveries take 3–7 working days, while international orders may take up to 10–14 days.

5. Can I return or exchange an item?

Yes, we accept returns and exchanges within 7 days of delivery — as long as the product is unworn, unwashed, and in its original packaging.

6. What should I do if I receive a damaged or wrong item?

Please contact us within 48 hours of delivery with your order number and pictures of the product. We’ll replace it at no extra cost.

7. Do you restock sold-out items?

 Popular pieces are often restocked! You can click “Notify Me” on the product page to get an alert when it’s available again.

8. Where can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link. You can also log in to your account to check your order status anytime.

9. Do you offer custom or personalized products?

Yes, for selected products we provide customization options — from monogramming to made-to-measure fits. Contact our team to know more.

10. How can I contact customer support?

You can reach our support team via email at [mail address] or through whatsapp or the contact form on our website. We respond within 24 hours on business days.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS