At DRAPHOMENS, your privacy and data protection are of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, make a purchase, or contact our customer support team.

1. Information We Collect

a. Personal Information

We collect personal information when you register on our website, place an order, subscribe to newsletters, or contact us. This may include:

Full name

Email address

Phone number

Billing and shipping address

Gender and style preferences (optional)

b. Payment Information

Payments are processed securely through trusted payment gateways.

DRAPHOMENS does not store your full card details, CVV, or banking information.

c. Technical & Usage Information

To improve your browsing experience, we collect:

IP address

Browser type and version

Device type

Pages viewed and actions taken

Time spent on the website

Cookies and tracking technologies

d. Communication Data

Any messages, support queries, reviews, or feedback submitted through forms, WhatsApp, email, or social media.

2. How We Use Your Information

We use your information to ensure a seamless and personalized shopping experience, including:

a. Order Fulfillment

Processing and confirming your order

Packing and shipping your products

Providing tracking updates

b. Customer Support

Responding to queries

Resolving issues

Handling returns, cancellations, and exchanges

c. Marketing & Communication

Sending newsletters, offers, promotions

Sharing product recommendations based on your preferences

You can opt out anytime.

d. Website Improvement

Enhancing site performance and loading speed

Personalizing your shopping journey

Detecting fraudulent activities and improving security

3. How We Share Your Information

Your personal data is shared only with trusted service providers, including:

Payment gateways

Courier and logistics partners

IT security and hosting services

Marketing & analytics platforms

All partners follow strict confidentiality, data protection, and security protocols.

We never sell or rent your information.

4. Cookies & Tracking Technologies

We use cookies to:

Identify user preferences

Save products in your cart

Remember login details

Analyze website traffic

Improve user experience

You can disable cookies through your browser settings, but some features may not work as intended.

5. Data Security

DRAPHOMENS uses advanced security technologies including:

SSL encryption

Firewalls

Secure servers

Regular vulnerability checks

We continuously monitor our systems to protect against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

Access your personal data

Request corrections or updates

Request deletion (under certain conditions)

Withdraw consent for marketing communication

Request details on how your data is used

To raise a request, email us at support@draphomens.com

7. Changes to the Policy

DRAPHOMENS may modify this Privacy Policy periodically. Updates will be posted on this page, and continued use of our services implies acceptance of the updated policy.